Fazeshift vs Billtrust vs Highradius: Which AR Automation is Right for You?

Mid-market and enterprise businesses lose significant time and money managing accounts receivable manually. To address this, many finance teams are using AR automation which helps them move faster and reduce errors. 

We'll compare three main players in the AR automation space:

• Fazeshift: A modern AI-powered solution that works with your existing systems
• Billtrust: A traditional AR automation provider with years in the industry
• HighRadius: A well-known platform offering different AR features

This post covers detailed comparisons of each platform's features, how they handle different AR tasks, and what makes them different from each other.

Understanding Accounts Receivable Automation

More companies are turning to AR automation to handle invoices, collections, and payments without manual work.

What AR Automation Really Does

AR automation handles the day-to-day AR tasks that take up your team's time: invoices to create and send, payments to process, and back-and-forth with customers.

The Problems with Manual AR Management

Manual AR creates predictable problems:

• Teams spend too much time on data entry and matching payments
• Invoicing mistakes slip through and upset customers
• Tracking who owes what and when they'll pay becomes difficult at scale

Better Cash Flow and Collections

AR automation improves cash flow because invoices go out faster and payments come in sooner. Less time chasing payments—the system tracks everything automatically.

Making AR Work Better

Moving from manual processes to automation lets your finance team work differently. Instead of paperwork, they focus on higher-value tasks. Tips for improving AR collection periods help, but the right tools make a real difference.

The Role of AI in Finance

AI handles complex AR tasks that used to need human attention. Your team gets more done without working harder.

Working with Financial Transactions

Every time money moves between businesses, there's a process to follow. AR automation makes this easier. Your finance team can focus on the bigger picture of keeping cash flow healthy rather than small details.

Fazeshift brings AI to AR automation, saving time and helping businesses grow.

Fazeshift: The Modern Solution for AR Automation

Fazeshift is a cloud-based system that uses AI to automate invoicing and collections. The AI handles complex AR tasks—from creating invoices to matching payments.

How Fazeshift Works

Fazeshift works with your existing software. The AI uses the same interfaces your team uses, so you don't have to change everything about how you work. You can customize it to fit your company's processes, which saves time during setup.

Your AR workflows might be different from other companies—that's fine. Set it up to work the way you need. Connect it to your current systems, and your team keeps using the tools they already know while getting automation benefits.

Platform capabilities: 8 specialized AI agents for Cash Application (99% accuracy), Collections, AI Contract Review, Credit Agent, Billing Agent, Payment Dispute Agent, Payment Portal, and Onboarding Agent.

Customer results: 20% AR balance reduction, 60% higher response rates from personalized outreach, 60% reduction in billing disputes.

Other details: $4M seed from Gradient (Google's AI fund). SOC 2 Type II certified. AppWrap partnership (September 2025) with NetSuite's Partner of the Year.

Who It's For

Fazeshift works for mid-market and enterprise companies with specific AR needs. Software, hardware, marketplaces, or services companies with AR teams of 5-25 people.

Billtrust: A Traditional Approach to AR Automation

Billtrust has been around since 2001. The product handles invoices and payments thoroughly. They have connections to more than 200 AP portals, handy if your customers use different systems to pay. The product sorts out payments that come in all sorts of ways—even payment info by email or fax.

2024-2025 updates: Launched Finance Co-Pilot (GenAI) in May 2024. Held G2 category leadership for 19 consecutive quarters. Processes $1+ trillion in invoice dollars through Business Payments Network.

Under EQT ownership ($1.7B acquisition in 2022), targeting growth from $200M to $500M revenue.

The Main Features

Billtrust makes handling regular invoices easier. It tracks who needs to pay and when you should follow up. Customers can pay by credit card, ACH, or checks—the system handles it.

The Big Picture

Billtrust does a good job with the basics but differs from newer companies like Fazeshift. Their approach has worked for years, but they don't use as much of the newer AI technology found in more modern systems.

HighRadius: An Established Player in the AR Industry

HighRadius has been doing AR automation since 2006. Their comprehensive system called "Autonomous Receivables" is mainly designed for bigger companies that need to handle their entire credit-to-cash process.

2025 updates: Announced 186 AI agents in general availability at Radiance February 2025, with a goal of 90%+ automation by 2027. Maintains Gartner Magic Quadrant Leader status for three consecutive years.

Scale: 1,000+ customers including 3M, Unilever, Anheuser-Busch. $3.1B valuation with $485M total funding. Acquired Cforia Software in February 2024, adding 100+ customers.

G2 rating: 4.3/5 stars (229 reviews).

How They Use AI

HighRadius combines different types of automation: AI and machine learning working together to handle credit management and collections. The no-code LiveCube platform lets you set up workflows or create automation rules without coding. Helpful if you want to make changes but don't have a tech team on hand.

What Sets Them Apart

HighRadius uses big data and AI to predict when customers might pay and figure out which ones might be risky to work with. This information helps with planning and avoids common payment collection problems.

The system works best for large enterprises that need something robust to handle all their AR tasks.

Comparing Fazeshift with Billtrust and HighRadius

Here's what makes each one different and who they work best for.

Implementation and Setup

Fazeshift is flexible when it comes to working with your current systems. You don't have to change everything about how you work—it adds AI capabilities to what you already have. This saves significant time during setup.

Billtrust has been around longer with a good system for connecting with different payment portals. You might need to adjust some processes to fit their approach.

HighRadius works well for larger companies wanting something comprehensive. They have their own development platform for customization, though it might be more than simpler needs require.

AI Capabilities

Fazeshift uses modern AI to read and understand complex documents like contracts and figure out billing terms automatically.

HighRadius has valuable predictive tools and AI features, particularly helpful for big companies—FreedaGPT assistant can help finance teams answer basic questions.

Billtrust is more traditional. The product handles payments and matching well, but their team doesn't use as much AI for complex tasks.

Best Fit for Different Companies

Mid-sized companies looking for something modern that won't disrupt current systems: Fazeshift. It provides AI benefits without changing everything about how you work.

Companies mainly focused on payment processing who want something tried and tested: Billtrust. They've been doing this for years, and their system is reliable.

Larger enterprises that need comprehensive features: HighRadius. Lots of features, and handles complex processes.

The key: think about what your team needs and how much change you're ready to handle.

Conclusion: Which AR Automation Solution is Right for You?

Think about what matters most for your team.

Fazeshift works differently from older AR systems—you adjust it to fit how your business runs rather than changing your process to match the software.

Fazeshift also fits with tools you're already using. You don't have to get rid of current systems or retrain your whole team. You're adding AI features to make everything work better.

To see how it works for your business, schedule a demo.

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