The agents read usage-based invoices and customer balances from Orb, match incoming payments to them, and follow up when an invoice goes unpaid.
Category
Billing & subscriptionsUsage-based billing, with collections that keep up.
Orb turns product usage into invoices that change every month, which makes them harder to collect and to reconcile. Fazeshift reads customers, invoices, and credit balances from Orb and matches each payment to the invoices it settles.
Collection emails include the usage period and invoice detail from Orb, so finance contacts can approve payment without a back-and-forth. Paid status is kept in sync with your ERP.
Variable invoices matched
Invoices with a different amount every month are matched to payments without rounding guesses.
Usage context in reminders
Reminders include the billing period, so customers can see what the invoice covers.
Credits counted
Prepaid credits and credit notes in Orb are counted before an invoice is treated as overdue.
See it run in your system
Bring a batch of your real AR — invoices, payments, whatever’s messiest — and we’ll show you exactly how the agents would read, match, and post it back against your own records.