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Fazeshift announces strategic investment from Amex VenturesRead the announcement

Why Fazeshift

Most "AI" in accounts receivable is a rules engine with a chatbot bolted on — it works until a case falls outside the rules, then it's back on your desk. Fazeshift's agents actually understand what's happening in a transaction and act on it, the way your best AR person would.

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It works fine for the invoices that were always going to pay cleanly. It's everything else that trips it up: a lump-sum check covering seven customers, an ACH with no remittance attached, the "problem child" account that pays whenever and however it wants.

Someone loses an afternoon hunting down a payer, or combs through a six-figure batch of open invoices to find the three that are wrong — because none of that lives in a clean field in your ERP. It's buried in an inbox, a PDF, a portal, or just in someone's head: "oh, that customer always pays late, but always pays."

Rules engines can’t read any of that. They don’t run out of patience — they run out of rules.

Rules engines handle the clean invoices and queue the rest for a human. Fazeshift’s agents read the messy ones and decide what to do next, the way a skilled AR analyst would. That’s not a faster rules engine. It’s a different kind of software.

  • Matching approach

    Fazeshift

    Works off intent — adapts when a remittance format changes or a portal layout shifts.

    Rule-based Automation

    Exact-match matching — a typo, a missing dash, or a formatting change fails and lands back on a human.

  • Coverage

    Fazeshift

    Built for the 20% that takes 80% of your team’s time — the short pays, the mismatched remittances, the real judgment calls.

    Rule-based Automation

    Handles the easy 80%, escalates the rest to a queue.

  • ERP integration

    Fazeshift

    Reads and writes back to your ERP — true bi-directional integration, including journal entry creation.

    Rule-based Automation

    Reads from your ERP.

A construction company’s edge cases are job-number billing. A staffing firm’s are VMS portals and Bullhorn syncs. A logistics company’s are BOL numbers that match nothing in the TMS. Fazeshift’s agents are tuned to yours, not to a generic AR shape.

A high-volume B2B services company was matching 60–70% of incoming payments through their previous rules-based process. With Fazeshift’s agents live in production, that number is 80%+.

See customer stories

60–70%

This customer’s match rate on their previous rules-based automation

Accounting firms, ERP consultancies, and PE teams recommend Fazeshift because when they bring us in, we hold up.

How we work with partners

The questions we hear most from teams evaluating both.

Fazeshift runs the work between invoice and cash with AI agents. They apply cash, run collections, answer the AR inbox, and resolve disputes across your ERP, bank, inbox, remittance files, and customer portals. Your existing systems stay the system of record; the agents do the work inside them and escalate the cases that need a person.

Bring us your hardest case

Not your easiest invoice — your worst one. The one that’s been sitting in someone’s queue for weeks. We’ll show you exactly how the agents would handle it.

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