Does it handle short pays and deductions?

Yes. When a payment comes in short, the agent applies the part that matches, flags the difference, and routes it to your team with the invoice, the remittance, and what it found. The deduction or dispute gets worked on its own, and the rest of the payment doesn’t wait for it.

Does it write the cash application back to my ERP?

Yes. The agent reads open invoices from your ERP and posts the applied cash back to the same ledger, so your ERP stays the system of record. It writes only the entries you’ve authorized, and turning Fazeshift off leaves your records exactly where they were.

How accurate is it, and who’s accountable for the exceptions?

The agent applies a payment on its own only when it’s confident in the match. Anything else — a short pay it can’t explain, a payment that fits two invoices, a missing remittance with no clear best fit — goes to your team with its reasoning and the candidate invoices attached, and your team makes the call. Every action is tracked, so you can see what was applied, why, and who confirmed it.

Is my financial data secure?

Yes. Fazeshift is independently audited for SOC 1 Type II and SOC 2 Type II, and is GDPR compliant. Every connection to your ERP, bank, inbox, and portals is one you authorize from your own systems and can revoke at any time. Your AR data does not train anyone’s model: we run on OpenAI and Anthropic models under zero-data-retention agreements. The reports are in our Trust Center for your team to review.

Do I have to turn on automatic posting right away?

No. You decide when the agent posts on its own. You can start with every match waiting for review, then turn on automatic posting for the payment types you trust. Exceptions, and anything you’d rather keep an eye on, can stay in review for as long as you want.

Cash Application Automation | AI Agents for AR

Cash Application

Fazeshift’s AI agents work across your ERP, bank, inbox, remittance files, and customer portals — so nothing stalls in a queue nobody’s working. Your systems stay in place. The work gets done.

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AR_aging_MASTER_v7_FINAL.xlsx

Invoice	Customer	Amount	Days	Status
4471	Meridian Supply	$11,246.89	62	?
4468	Henderson Bros	$8,240.00	47	disputed
4455	Coastal Prov.	$3,110.50	28	sent
4450	Meridian Supply	$6,780.00	71	partial?
4442	Trumark Ind.	$12,400.00	55	no PO

2,481

ap@meridian-supply.com

RE: RE: RE: Remittance advice — multiple invoices

Hi, please see attached for the payment sent 03/14. This covers a few open items, let me know if anything is missing…

remittance_0314_scan.pdf

supplier-portal.meridian.com

Session expired. Please log in again.

Call Meridian re: short pay ??

Operating account · Recent activity

ACH CREDIT · TRUMARK$12,400.00

WIRE IN · REF —$19,486.89 unmatched

ACH CREDIT · COASTAL$3,110.50

Most payments don’t arrive clean. The remittance is buried in a PDF, an email, or a portal someone has to log into — or it never showed up at all. One check covers invoices across three subsidiaries. Another comes in short, and no one can tell yet whether that’s a dispute, a deduction, or a keying error. So the cash sits unapplied while someone reconciles it by hand — and the AR looks worse than it is until they finish.

Why agents, not rules

From the moment a payment lands to the moment the cash is sitting on the right invoice.

Four channels, four formats. All read as they land.

Connect

The agent pulls in payments and remittance from every channel they arrive on — bank feeds and lockbox files (ACH, wire, check), the open-invoice ledger in your ERP, remittance emails, and the customer portals your team logs into by hand today. No migration, no new system of record.

No remittance. Wrong name. It still knows what it pays.

Read the remittance

It reads what’s actually there, whatever the format — a lump-sum check spread across invoices, an ACH with nothing attached, a PDF, a spreadsheet, a portal screen — and works out which invoices each payment is meant to cover, including the customer aliases and reference formats that never quite match your ERP.

No queue, no keying. The cash is on the invoices.

Match & apply

It matches each payment to the right open invoices and applies the cash — handling short pays, deductions, and consolidated payers spanning many subsidiaries — then posts the application back to your ERP on your schedule. Not a suggested match for someone else to key in: the work itself.

Escalate, when it needs a human

Escalate

When a payment genuinely can’t be matched with confidence — an unidentifiable remittance, a deduction that needs a call — it escalates to the right person with the candidate invoices it found and its recommended application, plus the reasoning. A human decides in seconds instead of hunting down the match.

Applied across every agent, feeds the loop

Learn

Every manual match and correction teaches the agent your customers’ remittance quirks — the aliases, the reference conventions, the recurring deductions. The reconciliation knowledge that used to live in one analyst’s head becomes something the agent applies on its own the next time.

Built for the payments that don’t reconcile

Clean, one-invoice payments were never the problem. These are:

Lump-sum & consolidated payments

One payment covering dozens of invoices — or a parent company paying for ten subsidiaries at once — split and applied to the right open items, not dropped on account.

Payments with no remittance

An ACH or wire that lands with nothing attached — matched from the amount, the customer’s payment history, and the open invoices, with a confident best-fit rather than a manual hunt.

Short pays & deductions

When a payment comes in short, the agent applies what matches, flags the gap, and routes the difference — so a deduction or dispute gets worked instead of holding up the whole payment.

Every method, every format

ACH, wire, check, lockbox, and card — with remittance read from a PDF, an email body, a spreadsheet, a bank file, or a portal the agent logs into itself.

Take a 1,100-person wholesale distributor running Epicor Eclipse: they turned cash application over to the agent across ~38,500 cash entries and 2,700+ payments — and days-to-pay dropped from 72 to 17.

See customer stories

84%

Of payments applied automatically

The other 16% aren’t failures — they’re the exceptions the agent surfaces for review, with its reasoning attached. Your team works those, instead of keying in the clean ones.

Works with what you already run

The agent reads your open invoices and posts the cash application back to your ERP, and pulls payments and remittance straight from your bank and lockbox — in whatever file format they arrive.

View integrations

How the agent matches, applies, and stays accountable.

The agent matches it from the amount, the customer’s payment history, and the open invoices on the account — and applies it when it’s confident. When it isn’t, it escalates with the candidate invoices it found and its best-fit recommendation, so a person confirms in seconds instead of starting from scratch.

See it run on your own remittance

Bring a batch of your messiest payments to the call. We’ll show you exactly how the agent would read, match, and apply them.

Book a demo

Every payment applied to the right invoice — even when the remittance is a mess.

A payment landed. Now go find the dozen invoices it’s supposed to cover.

How the cash application agent works

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The 20% of cash application that takes 80% of the time