The agents send payment reminders by text message and read the replies, so customers who ignore email can still answer and pay.
Category
CommunicationReach customers who do not answer email.
Some customers, especially smaller businesses, respond faster to a text than to an email. Fazeshift can send short reminders by text with the amount due and a link to pay.
Replies land in the AR inbox next to email, so a promise to pay or a question about an invoice is handled in the same place.
Reminders by text
Short reminders with the amount due and a payment link go out by text when email gets no response.
Replies in one inbox
Text replies appear in the AR inbox alongside email, on the same customer record.
Opt-outs respected
Customers who ask to stop receiving texts are not texted again.
See it run in your system
Bring a batch of your real AR — invoices, payments, whatever’s messiest — and we’ll show you exactly how the agents would read, match, and post it back against your own records.